Tips & FAQ
Pro tips for creating stunning videos and answers to common questions.
Pro Tips
1. Start and End Strong
Your first and last photos are the most memorable. Use your best exterior shot to open, and end with either another stunning exterior or a unique feature that leaves a lasting impression.
2. Tell a Story
Arrange photos as if you're giving a virtual tour. Start outside, move through the front door, explore the main living areas, then bedrooms, and finally outdoor spaces. This natural flow keeps viewers engaged.
3. Use Camera Movements Strategically
Reserve manual camera movements for hero shots - the kitchen, master suite, or unique features. Too many dramatic movements can be overwhelming. Let AI handle the subtle movements for other photos.
4. Match Music to Property Style
Preview all tracks before choosing. Upbeat, modern tracks work well for contemporary homes. Softer, elegant melodies suit luxury estates or historic properties. The right music sets the mood.
5. Quality Over Quantity
10 stunning photos make a better video than 30 mediocre ones. Be selective. Remove any blurry, poorly lit, or redundant shots. Every photo should add value.
6. Consider Your Platform
Shorter videos (10-15 photos) work best for social media. Longer videos (25-35 photos) are better for MLS listings or website embeds where viewers expect more detail.
Try AI Photo Order First
Even if you plan to adjust manually, leave AI photo order on to see how it arranges your photos. It often catches a logical flow you might miss.
Common Mistakes to Avoid
Using too many similar shots
Three angles of the same room is usually one too many. Pick the best shot and move on.
Poor photo order
Jumping from kitchen to bathroom to bedroom to kitchen creates a disjointed experience. Group related spaces together.
Inconsistent photo quality
One dark or blurry photo among sharp, bright ones is very noticeable. Maintain consistency.
Forgetting to preview music
Always listen to the full track before selecting. The middle and end matter as much as the beginning.
Wrong logo size
Test your logo on both landscape and portrait previews. What works in 16:9 may be too small in 9:16.
Frequently Asked Questions
Download the photos you are authorized to market from your MLS, photographer, or listing source, then upload 5-40 supported images in the Photos step.
AI photo order arranges your photos into a property tour: exterior → living spaces → bedrooms → features → back to exterior. It is on in the Photos step; turn it off to keep the order you uploaded them in. You can still reorder shots in Keylight.
Preparation time depends on your photos, selected effects and requested formats. Follow progress in Keylight and Share.
Landscape (16:9), Square (1:1), and Portrait (9:16) are available with branding on or off. All 6 formats are included. Download individually or together from Share. Only the files you request are prepared. An unchanged, already-prepared file can be downloaded again without another render.
Yes. Open your video in Keylight Studio to reorder photos, change music, update branding or add photos. History lets you preview and restore saved checkpoints. Downloads use a saved snapshot, and a published link only changes when you explicitly update it. Editing, restoring saved checkpoints and downloading your video do not use another listing or an editing allowance. New AI generation uses the separate allowances shown in Keylight. Your plan's output quality and watermark rules still apply.
We recommend 15-25 photos for most properties. This creates a 30-60 second video that's engaging without being too long. Luxury properties may benefit from more photos (30-40).
Yes! All music in our library is AI-generated and royalty-free. You can use it on any platform (YouTube, Instagram, TikTok, etc.) without licensing concerns.
Yes. In Keylight's Music panel, upload a track you have permission to use or generate an instrumental track. Your saved tracks are available across projects. Reel-E analyzes the chosen track for timing.
Yes. Open Share to create a Video link or Embed for the saved video, or download the file. Later edits do not change a published link until you select Update. You can disable the link in Share. The listing website is managed separately.
With 40 photos (Growth and Pro maximum), videos are approximately 80-100 seconds long. Essential and trial listings can use up to 20 photos (~50 seconds). Each photo appears for about 2-2.5 seconds.
Absolutely! Drone shots work great, especially for exterior establishing shots and property overviews. They add a professional touch to any video.
Yes. Start a 7-day free trial and create up to 3 listings. Trial downloads carry a watermark. Clean downloads require the appropriate paid access, and output quality follows your plan. Share prepares the requested file using your current access; it does not automatically render every format when your trial ends. Cancel anytime during the trial.
Tap the wand on a shot to open its panel, then pick a movement. It works the same way on a phone and a computer.
Troubleshooting
Video Processing Failed
If your video fails to process, try:
- Removing any corrupted or unusual image files
- Ensuring all photos are under 25MB each
- Checking that you have at least 3 photos
- Trying with fewer photos to identify problematic images
Video Quality Issues
For best results, use photos with at least 1920x1080 resolution. Lower resolution images may appear pixelated when camera movements are applied.
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