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Add photos

Upload your listing photos from a computer or phone. Reel-E prepares them, puts them in tour order and keeps every photo with the listing.

Time
Under a minute
Where
Create flow > Photos; later, Keylight > Shots > Add photos
Who
Everyone
Cost
Included

Upload photos

  1. Drop your photos onto Drop your photos here

    On Drop in your photos, drag photos onto the drop area, or press Browse files. On a phone, Browse files opens your photo library.

    The empty photos step with the drop area and Browse files
    The photos step on a phone
  2. Let Reel-E prepare them

    Each photo is prepared in your browser (Preparing photos), then the photos show in a grid. Show all expands the grid when there are many.

    Uploaded photos in a grid with AI photo order on
    Uploaded photos on a phone
  3. Keep AI photo order on, or turn it off

    With AI photo order on, Reel-E arranges the photos into a property tour. Turn it off to keep the order you uploaded them in (Uploaded order).

  4. Press Continue

A tip may offer Try AI photo editing & staging: retouch, declutter or virtually stage a photo now with its Edit button, or later in Keylight Studio. Your original is always kept. See Edit a photo.

The Try AI photo editing & staging tip over the photo grid

What you can upload

RuleWhat works
FormatsJPEG, PNG and WebP. HEIC, AVIF, GIF and BMP are converted for you as they upload. If your browser cannot open a HEIC file, upload it from Safari or export it as JPEG. RAW camera files: export them as JPEG first
File sizeUp to 25 MB per photo
Smallest photo400 px on each side. A photo under 600 px works but may look soft
How manyAt least 3, and up to 75 on a listing. The video uses up to your plan's photo count (see Limits); the rest stay with the listing to swap in later

Adding photos later

In Keylight, open Shots and press Add photos, or drop photos onto the panel. New photos join the end of the video once they are ready. See Add, remove and reorder shots.

Limits

LimitTrialEssentialGrowthPro
Photos in a video20204040

If something looks off

  • A photo was left out: that file could not be read, for example a cloud placeholder that was never downloaded to the phone. Download it to your device and add it again.
  • Photo limit reached: the listing already holds as many photos as it can (75). Delete photos you do not need, then add the new ones. The number in the video itself follows your plan; see Plans and limits.
  • A file was skipped as a format Reel-E cannot read: export it as JPEG and add it again.

Still stuck? Ask us. Help answers on every page.